Virtual home décor advice from our experts
free design services
free customized designs
Whether your space is big or small, our team will handpick furniture and decor to round out the room perfectly and create a custom design package just for you.
get started
free expert advice
Not looking for a full room refresh? We're happy to provide general design advice or just assist you in finding the perfect pieces for your space and style.
what to expect
SUBMIT YOUR
REQUEST
To get started, just fill out and submit our online form which covers basic details of your space, style and vision
GET
INSPIRED
Our designers will provide their expertise and product recommendations to transform your room.
SHOP THE
LOOKS
You can easily add the items to your cart online or shop in-store with one of our associates.
DELIVERED
TO YOU
We'll ship your items along with a customized floor plan so you can place your pieces perfectly.
How do I start the interior design service process?
To begin designing the home of your dreams alongside our experts, submit your design request and we’ll get to work.
How long does a custom design take?
After you submit a design request and questionnaire, a designer will reach out within 1-2 days. The overall interior design service online process can take up to 5-10 days. Your designer will provide an exact timeline on when to expect your design.
Is a designer located at my local Ashley Store?
Your free design advice and custom space design is an online design service by Ashley's expert team of interior designers through Ashley.com. Many of our Ashley stores are independently owned and operated, so please check with your local store to see if an in-store service is available in your area.
How can I purchase my room design?
A personalized wish list will be created to help make shopping easy. Purchases can be made online or at your local Ashley store- your choice!
How much does a custom design cost?
Ashley’s online interior design service is completely free!
Can I see the product in person?
Depending on your design style and needs, most items can be found at your nearest Ashley store.
However, we may select some items for you that are available online only. Please contact your
local Ashley store to see if the product you’d like to view is in-store.
What kind of spaces can a virtual interior designer help with?
A virtual designer can help you with just about any interior space and some outdoor areas.
Can I design multiple rooms at once?
We can design as many rooms as you’d like, but we do like to start with the most important room
to make sure we are understanding your design style.
Can I incorporate furniture or accessories that I already own in my custom design?
We understand some items hold special meaning in your life and we would be happy to celebrate
those items in your space.
design your space for free
Are Ashley Design Services free?
Yes! Our design services are completely free, even if you decide not to purchase anything.
What do I need to get started?
Simply fill out our questionnaire, answer a few questions to help our designers get to know your wants and needs, upload a floor plan, images of your space and share inspiration for the style you want to create. We will reach out shortly after to let you know the next steps and introduce you to your designer.
What items are included in my custom design package?
Your custom design package will consist of items from ashleyfurniture.com. These include sofas, accent chairs, bedroom sets, dining tables, dining chairs, desks, bookcases, cabinets, accent tables, end tables, lamps, art, accessories, rugs, curtains, lighting fixtures and much, much more! The design will not include any architectural changes or permanent fixtures like built in cabinets, paint colors, flooring or other interior finishes.
How long will my custom design take?
Once you’ve completed the questionnaire, including a floor plan, images of your space and inspiration for the style you are looking for, it will be between 5–10 business days for the designer to create your custom roomboard. Your designer will provide an exact timeline on when to expect your design when they initially reach out.
What kind of spaces can a virtual designer help with?
Our Designers can assist with virtually any interior space and many outdoor spaces. Spaces include, but are not limited to, living rooms, family rooms, dens, foyers, master bedrooms, kid’s bedrooms, dining rooms, home offices, rec rooms, multipurpose rooms, patios and sunrooms.
Can you help if I don’t know my interior design style?
Absolutely! We understand that determining what style you want can be challenging to pin down. Check out our trending styles for inspiration. Pinterest is a great resource as well. Once you’ve completed your questionnaire, your designer will collaborate with you to create your dream space!
Can you design more than one room in my home?
Yes! Fill out the questionnaire for the room you’d like to design first and include in your notes the other rooms you would like to update.
Can you incorporate furniture or accessories that I already own?
Yes! Whether it’s sentimental family heirlooms or a simply a piece you love, we will coordinate a design that not only incorporates your items, but accents them. Submit images and dimensions of the pieces when completing your questionnaire to help your designer ensure cohesiveness throughout your new space.
What if I just need advice on choosing one or two pieces, but not a full redesign?
If you have a quick design question, you can chat now with a design expert for advice.
Why do you ask for a floor plan and images of the space?
We need these items to create an accurate design with furnishings that are an appropriate size, allow for ample traffic flow and that will fit through doorways and stairwells in your home. We cannot proceed without these items since this is an online service and we will not be able to visit your home.
Is there a designer located at my local Ashley Store?
Our Design Services are fully online with a team of interior designers ready to help you get started on your design journey.
How can I purchase my room design?
A personalized list will be created with your custom design that makes purchasing easy. Purchases can be made online or at any Ashley location you choose. Your designer will be able to provide assistance throughout the purchasing process.
Can I see the product in person?
Depending on your style and selections, most items can be found at your nearest Ashley store. Please contact your local Ashley store to see if the items you would like to view are available in-store.