Price Match

If you find a lower price from an online retailer on an identical, in-stock product, tell us and we’ll match it. The following limitations apply:

  • The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color)
  • The item must be in-stock at the online retailer’s website and on AshleyFurniture.com at the time of the price match request
  • We will not price match purchases for resale.
  • We will not offer rain checks for items that are not currently in stock
  • The item must be sold and fulfilled by one of these online retailers:
      Amazon.com
      Wayfair.com
      Overstock.com
      Target.com
      Hayneedle.com
      Walmart.com


We don’t match:
  • Discounts applied in checkout
  • Offers advertised as percentage off or dollar off (e.g., “15% off” or “$5 off”)
  • Auction prices or those requiring memberships
  • Prices that cannot be determined independent of other items (e.g., fees and shipping charges)
  • Bundle offers, rebates, coupons, mail-in offers, offers that include financing
  • Prices that require a minimum quantity purchase
  • Items that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
  • Damaged, used, or refurbished items
  • Price errors
  • In-store purchases (please call the store purchased from for price match policy)
  • Prices as a result of pickup discounts
  • Price matches to other retailers for prices shown from Thanksgiving Day through Cyber Week

Here’s how you can request a price match from AshleyFurniture.com:

Send your price match request to AshleyFurniture.com via email to ecustomercare@ashleyfurniturehomestore.com. Provide us with a live link to the other online retailer’s website that shows the lower price that you want AshleyFurniture.com to price match. We will then review and verify the price match request. Credit adjustments for price matching are reviewed and approved by customer service. Credit adjustments will be processed after your item(s) are delivered and after the final total has been charged to the method of payment used on your order. AshleyFurniture.com has the final decision for matching an online price. Additionally, if you find an issue, we will also send you a promo code for 10% off your next purchase with us for finding the issue. Some exclusions do apply.