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Before Delivery Tips Living Room

before delivery tips

living room

living room lifestyle image

verify your receipt

Check your sales receipt to ensure the correct number of pieces and configuration are on your order. If you've ordered power reclining, be sure it's on your receipt.

confirm measurements

Double check the measurements of all your pieces to ensure they fit in your desired space. For sofa sleepers, the minimum doorway width needed to fit through is 32 inches.

call us

If ANYTHING is wrong with your purchase, or if you'd like to add your order, please call your sales associate as soon as possible, at least 48-72 BEFORE delivery.

sectional arm reference

a piece of a sectional that is left arm facing

LAF = left arm facing

When you stand in front of the piece, the arm is on the left side.

a piece of a sectional that is right arm facing

RAF = right arm facing

When you stand in front of the piece, the arm is on the right side.

sectional pieces

Reference the below images for all the sectional pieces we offer, and ensure it matches your receipt descriptions:

tan left arm facing sectional

LAF Chair

right arm facing sectional

RAF Chair

gray left arm facing loveseat

LAF Loveseat

gray right arm facing loveseat

RAF Loveseat

gray left arm facing sofa

LAF Sofa

gray right arm facing sofa

RAF Sofa

gray armless chair

Armless Chair

gray armless loveseat

Armless Loveseat

gray left arm facing chaise

LAF Chaise

gray right arm facing chaise

RAF Chaise

gray left arm facing cuddler

LAF Cuddler

gray right arm facing cuddler

RAF Cuddler

gray ottoman

Ottoman

left arm facing wedge

Wedge

brown coffee table

need a table with that?

Shop more in living room.

natural characteristics

difference in leather grains

grain variation

  • Leather hides are as unique as fingerprints
(no 2 will ever be the same)
  • Grain variaton is completely normal
  • Just like skin on our palms and knuckles are different, the same can be applied to leather

close-up image of a brown leather sofa

wrinkles + scars

  • Leather is natural, which comes with imperfections
  • These markings are like wrinkles and scars on human skin and completely normal

brown leather recliner

recliner gapping

  • Gaps between the back, seat, and arms are all normal
  • The purpose is so pieces don't rub together and wear down

cream colored sofa with colorful accent pillows

lighting/color

  • Different lighting creates differing color tones on your piece from the showroom
  • In natural lighting, it may appear lighter; in darker spaces, it may appear darker
  • Sage and khaki have dramatically different tones depending on lighting

fabric pilling living room

pilling

  • Caused by broken fibers emerging and clinging to fabric's surface
  • This is not a defect
  • Regular maintenance prevents fuzz
from forming
  • Learn more about product care tips here

cream colored cushioned recliner

cushioning

  • Cushions naturally soften with use and conform to your shape over time
  • This is normal wear and not a 
manufacturing defect
  • Maintain resiliency by fluffing and rotating
  • Watch our cushion care video here to learn more

Premium protection plan

Life happens and so do accidents.

view room delivery details

For additional details on the offers on this page,  click here to learn more.

5 Years special financing^°
On in-store purchases made with your Ashley Advantage® Synchrony credit card.
^° Subject to credit approval. Minimum monthly payments required. See ashley.com for details.

In-store Only: No interest for 60 months
^°
⁠On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases.

^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No interest will be charged on amount financed and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/31/2025 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. Discounts on Regular Price items may be available depending on the payment method or promotional financing offer you select. For more information on our Regular Price discounts or for additional promotional financing options, see a sales associate for details. 

Zero interest if paid in full within 2 years‡*
⁠
On qualifying purchases made with your Ashley Advantage® Synchrony credit card. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within 24 Months. Minimum monthly payments required. Minimum purchase of $1499 required online.

‡*Qualifying purchase amount must be on one receipt. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Accounts as of 7/31/2025: Purchase APR 34.99%. Penalty APR 39.99%. Min Interest Charge $2.  Existing cardholders: See your credit card agreement terms. Subject to credit approval. Discounts on Regular Price items may be available depending on the payment method or promotional financing offer you select. For more information on our Regular Price discounts or for additional promotional financing options, see a sales associate for details.

$1 to Start‡^
⁠
‡^“$1 to start” is available for applications online and in select stores, does not include taxes, & refers to the rental period from agreement start date to 1st scheduled renewal payment. On 1st renewal date, regular rental rates, taxes & fees will apply. Rate, term and total cost vary by item selected. This is not a promotion for a specific transaction/item nor an offer for a loan, credit, or financing. See lease for payment amounts & rental terms. Offer will not reduce the number of payments, total amount to acquire ownership, or purchase option amount. Customers in California will pay a $0 initial rent payment and a $1 processing fee to start.

Email & SMS Welcome Offer: $50 off your next purchase^† — Email Featured
^†Use the promo code provided for $50 off your purchase of $999.99 or more at participating Ashley-branded stores or at checkout on www.ashleyfurniture.com . Previous purchases excluded. Minimum purchase amount must be met in a single transaction before taxes and delivery fees. Cannot be combined with any other offer or discount. Offer excludes clearance/closeouts, floor models, furniture protection plans, warranty, service charges, or Purple, Beautyrest Black®, Sealy Conform™, Tempur-Pedic®, Nectar, Stearns & Foster®, Serta® iComfort®, Sealy® Hybrid™, Serta® Motion Essentials® and Serta® Motion Perfect® product purchases. Offer is nontransferable and does not apply to sales tax, shipping, In-Home Delivery, or handling charges. Prices or offers may vary in Hawaii and Alaska. Ashley-branded stores may be owned and operated by Ashley Global Retail, LLC (or subsidiaries), or independent licensees. See store associate for more details. Offer expires 30 days after coupon issued online at 11:59pm EST.